Report signs that impair driver safety.
Request a trap to safely capture stray animals
Inquiries regarding your Automated Garbage Cart
Request a compost bin
Report concerns about properties and developments in your community.
Request a Building Inspection
Report an issue with a manhole or catch basin such as missing cover, damaged asphalt, blocked by snow or leaves, etc.
Request service for city housing units and shared spaces
Commemorative Programs available in some City parks.
Request an inspection for a culvert or ditch or report concerns.
Report a deceased companion animal, such as a cat or dog, that has been found in public areas like parks or streets
Report a deceased wild animal that has been found in public areas like parks or streets.
Request an Electrical Inspection
Report problems with EV Chargers placed by the City
How are we doing? Compliments, Complaints, Concerns or Comments - we want to hear from you!
Report flooding at your property, or in an open space or City street.
Report foul odors from drains or plumbing fixtures.
Submit a general inquiry to a city department - traffic being added as category as well.
Request more information about animal services or raise a non-immediate concern. For urgent concerns, please phone 311 to speak to a Citizen Service Representative.
Report hydrant concerns, such as missing hydrant marker, caps, damage, running water or blocked by snow.
This is an emergency request. Please contact Access St. Johns by phone at 311 or 709-754-CITY(2489) to report this issue immediately.
Report an item lost in a storm drain.
Report litter or debris collecting in parks, tot lots or green spaces
To request a locate of water or sewer services.
Have you lost or found a companion animal like a cat or dog? Report it here.
Report a missed pickup
Discarded needles in a public space. If you find Needles in a public space, do not touch. Please call Access St. Johns at 311 or 709-754-CITY(2489) immediately.
Report noise concerns or violations to our noise by-law.
How to request a Bulk Garbage appointment
Report Park issues including Garbage, Tree Maintenance and other maintenance requests.
Park Winter Maintenance Operations including snow clearing, and salt box maintenance
Report parking issues including illegal parking, abandoned vehicles or ticket issues
Submit your parking permit information here.
Request a Plumbing Inspection
For use by Newfoundland Power
Report any damage to your property caused by City operations, such as snow clearing, road work, or sewer maintenance.
Report road or sidewalk issues such as potholes, spills or maintenance concerns.
Report issues on Road Signs including sign knocked down or hanging, missing stop or yield, missing name plate
Report Road Construction Concerns
Report signs or barricades left behind in your neighbourhood.
Report a sewer backup at your property
Report Snow Clearing Issues
Report an issue with a manhole or catch basin such as missing cover, damaged asphalt, blocked by snow or leaves, etc.
Apply for a Street Excavation Permit
Report concerns regarding the Streets - Sidewalk Rehabilitation Program
Request speedbumps, traffic review, etc.
Request traffic permits. Eg. Accessibility Parking, Dumpster, Oversized, Service NL
Report vandalism or graffiti in you community
Request an outside service inspection, flow test, pressure reading, or to witness a swab test.
For water conservation questions, or to report unnecessary water usage. You must be logged in to submit this case.
Report leaking water from City streets, hydrants, open spaces, or private property.
Request the water to be shut off or turned on to a property.
Report issues with your residential service such as noise, low pressure, high pressure, curb case damage, or no water.
Report dirty, discolored, or foul smelling water in your drinking water.
Request a new water service connection (water tap ).
Report any concerns about the wellbeing of the watershed areas.
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