Report signage that violates a by-law or impairs driver safety.
Request a trap to safely capture stray animals
Report an issue related to your automated garbage cart, such as missing, damaged or found carts.
Request a backyard compost bin.
Report concerns about properties and developments in your community.
Request a Building Inspection
Request service for city housing units and shared spaces
Apply for an opportunity to recognize loved ones through the Commemorative Program.
Request an inspection for a culvert or ditch or report concerns.
Report a deceased companion animal, such as a cat or dog, that has been found in public areas like parks or streets
Report a deceased wild animal that has been found in public areas like parks or streets.
Request an Electrical Inspection
Report problems with public-use EV Chargers.
How are we doing? Compliments, Complaints, Concerns or Comments - we want to hear from you!
Report flooding at your property or in an open space or street.
Report foul odours from drains or plumbing fixtures in your home or in the community.
Submit a general inquiry to a city department - traffic being added as category as well.
Request more information about animal services or raise a non-immediate concern. For urgent concerns, please phone 311 to speak to a Citizen Service Representative.
Report hydrant concerns such as a missing cap, damage, leaking water or access being blocked due to snow.
This is an emergency request. Please contact Access St. Johns by phone at 311 or 709-754-CITY(2489) to report this issue immediately.
Report an item lost in a storm drain.
Report litter or illegal dumping in parks, playgrounds, roads or green spaces.
Make a request to locate or investigate water or sewer infrastructure.
Have you lost or found a companion animal like a cat or dog? Report it here.
Report a missed pickup
Report discarded needles in a public space immediately by calling Access St. Johns at 311 or 709-754-CITY (2489).
Report noise concerns or violations to our noise by-law.
Report an issue with oversized waste collection, such as left behind items or scheduling issues.
Report Park issues including Garbage, Tree Maintenance and other maintenance requests.
Report parking issues including illegal parking, paid-parking or ticket issues.
Submit your parking permit information here.
Request a Plumbing Inspection
For use by Newfoundland Power
Report any damage to your property caused by City operations, such as snow clearing, road work, or sewer maintenance.
Report road or sidewalk issues such as potholes, spills or maintenance concerns.
Report issues regarding road or traffic signs or signals, such as damaged or missing signs.
Report Road Construction Concerns
Report signs or barricades left behind in your neighbourhood.
This is an emergency request. Please contact Access St. Johns by phone at 311 or 709-754-CITY(2489) to report this issue immediately.
Report Snow Clearing Issues
Report an issue with a manhole or storm drain such as a missing cover, damaged asphalt or blocked by snow or leaves.
Apply for a Street Excavation Permit (contractors only)
Request traffic calming measures such as a traffic review, speed cushion, or curb extension.
Have a traffic concern impacting your neighbourhood or a general inquiry? Report it here
Request traffic permits. Eg. Accessibility Parking, Dumpster, Oversized, Service NL
Report vandalism or graffiti in you community
Request water and sewer pipe tests and inspections (contractors only).
Report leaking water from City streets, hydrants, open spaces, or private property.
Request for the water on your property to be shut off or turned on.
Report issues with your residential service such as noise, low pressure, high pressure or no water.
Report issues with drinking water, such as issues with its smell, taste or discoloration.
Contractors can request a new water service connection (water tap).
Report concerns about the wellbeing of the watershed areas in the city.
Report contaminants or problems impacting waterways such as rivers, streams or ponds.
Provide feedback on our website or for other online services.
